90 Federal Street, 1010 Auckland, New Zealand
#25 of 184 hotels in Auckland
Guests' ChoiceBased on 3046 hotel reviews
8.6Cleanliness
9.1
Comfort
9.1
Location
9.4
Facilities
8.9
Staff
9.1
Value for money
8.2
Free Wifi
8.6
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: June 2, 2024
Anna
New ZealandLocation, pool, staff, everything!
Stayed in May 2024
Reviewed: June 1, 2024
Jade
New ZealandRoom service breakfast could only be ordered the night before. An option to order it the morning of would be nice
Close to all amenities in the city we wanted to use
Stayed in June 2024
Reviewed: June 1, 2024
Joel
AustraliaSome comfortable bed I’ve ever stayed in
Stayed in May 2024
Reviewed: June 1, 2024
Sefrosa
New ZealandThe customer service was excellent as we had a couple of issues outside of our control and the Reception staff were kind and very understanding. I love staying at The Grand as it brings back alot of memories staying there in past years for Mothers Day with my mother and sisters and I look forward to making more memories there with my younger generations. Thank you.
Stayed in May 2024
Reviewed: May 31, 2024
Amanda
United KingdomNothing
The food was amazing!!! The location and accessibility to the sky city and restaurants was impressive and very convenient. We didn’t get wet at all due to the link between the building. Great customer service, we arrived at 8:30am and we were still checked in. Was amazed by the great 5 start experience and a helpful concierge to direct us on where to go.
Stayed in May 2024
Reviewed: May 30, 2024
Namrita
New ZealandEverything was so good so there's nothing not to like 😁
Everything
Stayed in May 2024
Reviewed: May 30, 2024
Jaunita
New ZealandNothing
Room was spacious and clean, staff were very helpful and friendly. Location was perfect. Valet parking was great too
Stayed in May 2024
Reviewed: May 29, 2024
Amber
New ZealandLoved our stay at The Grand! Couldn’t fault it - beautiful hotel room, great facilities and really friendly staff. So close to everything. Wouldn’t want to stay anywhere else in Auckland now! We will definitely be back.
Stayed in May 2024
Reviewed: May 29, 2024
Brooklyn
New ZealandStaff were super kind and the place was beautiful.
Stayed in May 2024
Reviewed: May 28, 2024
Madhav
New ZealandGreat service and amazing breakfast Definitely worth it
Stayed in May 2024
Reviewed: May 27, 2024
Wilson
New ZealandThere is not much of a selection for room service menu for in-house guests I would have preferred bar snacks not really feeling soup or dumplings after a night out drinking.
Everything was great didn't much enjoy the view but all was good.
Stayed in May 2024
Reviewed: May 27, 2024
Sharday
New ZealandPool, the terrace, room, everything
Stayed in May 2024
Reviewed: May 26, 2024
Tracey
New ZealandPerfect location, especially for travelling into CBD from airport on Sky Drive bus service.
Stayed in May 2024
Reviewed: May 26, 2024
Jacqueline
United Kingdom- contemporary stylish and spacious room - Friendly helpful staff and great customer service - Good gym
Stayed in May 2024
Reviewed: May 24, 2024
Sally
New ZealandThe staff were friendly and welcoming. Loved the location and the place was immaculate.
Stayed in May 2024
Reviewed: May 22, 2024
Katy
New Zealandexceeded my expectations for a last minute booking. Room was so big and spacious, I wish I had of stayed longer. Made it better they validated my parking the morning I left too. Bathroom was lovely and modern, bed was comfy, could see the sky tower and harbour bridge from my window
Stayed in April 2024
Reviewed: May 21, 2024
Mel
New ZealandAbsolutely amazing facilities! The pool, spa & sauna were incredible. The gym looked awesome but didn’t have time to use it. Fantastic location & all staff were welcoming & accomodating. We would definitely stay again.
Stayed in May 2024
Reviewed: May 20, 2024
Jpgp
New ZealandAir conditioner was noisy sounded like we were in a plane all night. Changed it to Auto which helped a bit. Bed was a bit hard, and while warm the covers were very light weight. they put so much in the minibar you can't fit anything else in and have to unload it to use the fridge
Lovely view, great location, staff were great. Decent amount of milk unlike most hotels these days and they supplied great amenities with a pool, spa, sauna etc
Stayed in May 2024
Reviewed: May 20, 2024
Kate
New ZealandWe were upgraded to an exceptional suite with a very large comfortable bed. Great location for our evening activities. Can't wait to stay again.
Stayed in May 2024
Reviewed: May 16, 2024
Heurea
New ZealandEverything there was no fault what so ever ,would stay there all times
Everything that I could ever ask for
Stayed in May 2024
Reviewed: May 15, 2024
Jeremy
New ZealandWaterfall shower head wasn’t working in 2020
Central, clean and tidy and modern
Stayed in May 2024
Reviewed: May 15, 2024
Kelly
New ZealandBreakfast cost and options wernt very clear to us
Comfort and location
Stayed in May 2024
Reviewed: May 13, 2024
Nikki021020
New ZealandN/a
This is so far the best hotel in auckland we've been to! High end facilities, loved the toiletries, helpful staff, best indoor pool, jacuzzi and sauna!🙂 lovr the variety of food as well!!
Stayed in May 2024
Reviewed: May 12, 2024
Diane
New ZealandSo convenient, free parking, clean room and we loved the sauna!
Stayed in May 2024
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