Institutskaya Street 4, Kyiv, 01001, Ukraine
#218 of 307 hotels in Kyiv
Guests' ChoiceBased on 1180 hotel reviews
7.8Cleanliness
8.0
Comfort
8.1
Location
9.6
Facilities
7.6
Staff
8.3
Value for money
8.0
Free Wifi
8.3
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: June 4, 2024
Derek
ThailandI had a great stay at Ukraine Hotel. I really enjoyed the classic feel to it. staff were friendly and always helpful. my room was a small single bed and had maybe the best view of any hotel I have ever stayed at. there was something about watching Independence Square from above that was mesmerizing. felt very safe being in the citadel of Ukraine. even the old TV that was a blast from the past where I could watch MTV, World News, and Sumo wrestling. I like apartments for longer stays but I would definitely come back here. what a fun hotel! Great stay!
Stayed in May 2024
Reviewed: May 31, 2024
Eva-maria
Germany-
It was great.
Stayed in May 2024
Reviewed: May 29, 2024
Greg
CanadaLaundry service is very expensive. Floorboards under carpet are squeaky. Windows don't close tightly, and wind whistles through quite loudly.
Great location. Unfortunately, access was somewhat convoluted due to security situation March 2024. This led to taxis dropping me off far from hotel entrance, or not finding the right driveway. Friendly, English-speaking front desk, and cleaning staff. Room was equipped with TV and small fridge. Air raid announcements made directly in room. Bomb shelter located in hotel basement.
Stayed in March 2024
Reviewed: May 29, 2024
Anonymous
PortugalFabulous views. Very quiet. Best location. The staff let me check in the morning, which was very useful.
Stayed in May 2024
Reviewed: May 23, 2024
Ali
LebanonProperty is great only missing an outside terrace
Stayed in May 2024
Reviewed: May 18, 2024
John
United States of AmericaOld Soviet style and architecture
Location
Stayed in April 2024
Reviewed: May 17, 2024
Mykhailo
UkraineShower was just warm, no drinking water and no toothbrush in a room There were a lot of empty rooms, but we were placed on 8th floor in the last room)
Reception, location, interior, bed, fast check-in in the late night
Stayed in May 2024
Reviewed: April 29, 2024
Alina
UkraineThe best solution for comfortable resting
Stayed in April 2024
Reviewed: April 26, 2024
John
UkraineOld Soviet style architecture. Should lower prices by 20% to make it more popular.
Location is excellent.
Stayed in April 2024
Reviewed: April 20, 2024
Roy
CanadaMaybe the former closets between every room , could be dealt with to not remind us of the former use !
Once an opulent hotel, today the furniture is dated, and needs an update, but still in great condition.
Stayed in April 2024
Reviewed: April 19, 2024
Veli-pekka
FinlandOne morning of my 3 night stay no hot water.
Hotel full of nostalgia and trademark of Kyiv. Yes, you can see some wear here and there but all in all it's still OK. Very clean and stylish rooms for my taste. Fast and stable wifi. .
Stayed in April 2024
Reviewed: April 17, 2024
Phillip
United KingdomWould have liked tea or coffee in the room but at the price I paid I can forgive that!
Great location friendly staff clean room with a view
Stayed in April 2024
Reviewed: April 7, 2024
Alexis
French GuianaNice and cosy room and safe place in war time. I had a little problem in the room and the staff has been great. I truly recommend.
Stayed in March 2024
Reviewed: March 16, 2024
Robert
United KingdomFantastic location. Amazing view of the city. Great value.
Stayed in March 2024
Reviewed: March 3, 2024
Susan
United States of AmericaThe bed could have been a little larger. But it was comfortable.
Stayed in February 2024
Reviewed: February 25, 2024
Dainius
Lithuanialocation
Stayed in February 2024
Reviewed: February 12, 2024
Alina
Ukrainelocation - awesome
Stayed in February 2024
Reviewed: February 11, 2024
Wilson
CanadaStyle is older and dated but price reflects that
Excellent location, large breakfast, tasty dinner, good value
Stayed in February 2024
Reviewed: January 31, 2024
Khrystyna
BelgiumEverything was good. Was disappointed that some stuff replied to me on Russian when I did use Ukrainian. Very annoying.
Stayed in January 2024
Reviewed: January 20, 2024
Brian
AustraliaOld hotel and ordinary breakfast.
Great location. Pleasant staff. The hotel was old and the breakfast was not very good.
Stayed in January 2024
Reviewed: December 31, 2023
Mark
United KingdomI’ve stayed here several times before and I know the location is good and close to many attractions. Staff are always courteous and friendly
Stayed in December 2023
Reviewed: December 21, 2023
Emmy
United States of AmericaBreakfast 😢
Amazing view!! Clean, excellent staff, great location
Stayed in September 2023
Reviewed: December 18, 2023
David
Spainold style but the view makes up for this Do not take the Breakfast cold undercooked eggs always dry bread tiny piece of cheese and salami dessert which sure is reserved from yesterday as no one eats it. Embarrassed for the Cook .
location view
Stayed in December 2023
Reviewed: December 2, 2023
Tetiana
United KingdomSome places (hall, lifts) in hotel have old-fashioned refurbishment.
Very nice location, beautiful view to centre of Kyiv
Stayed in November 2023
Swansea, UK
Gerani, Greece
Skala Marion, Greece
Vera de Moncayo, Spain
Siem Reap, Cambodia
Świnoujście, Poland
Moscow, Russia
Skopje, North Macedonia
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content