What a lovely place to stay, cozy and full of character! They kindly let us check in early. The room was on the smaller side, but comfortable, well-lit (two huge windows) and well-equipped with everything from a coffee machine to iron and ironing board. I am a light sleeper, so the blackout curtains and the hotel's calm location meant much to me. Still, it's a stone's throw from West Ealing tube station, which quickly connects you to central London. There's no lobby but the hotel has a pub and the breakfast room is also used for events, so it's a very lively place! There's just a tad bit more wear and tear than one would expect in a 4-star hotel. Several different breakfast options were offered, together with the buffet items - we got to try almost all the menu options and especially loved cinnamon brioche topped with yogurt and berries and smashed avocado toast with poached eggs. Last but not least - all staff was wonderful and their friendly attitude made our stay even better!

Stayed in May 2024

Nothing not to like as I said it’s an older property so could do with a little decoration but they clearly put a lot of value into good service and good food/facilities

The property is very well situated 5 minutes walk from the Elizabeth line, it’s very clean, does look a little tired in places but is comfortable and provides good selection of tea/coffee/water. The breakfast is great cooked to order with lots of pastries/bread/ fruit etc…very good value. There is also a pub joined to the hotel and it provides excellent food. The staff are absolutely amazing, it’s quite a young team with Carly, Amber and a third woman (didn’t get her name) all doing front desk, breakfast etc they were great nothing was too much trouble, the manager is great as well we had a little issue and he sorted it immediately! I’ve stayed in quite a few London (outside London) hotels and this one is fantastic for all the reasons mentioned and as it’s outside central London is great value and your only 15/20 minutes away from London by tube. Really really highly recommended.

Stayed in May 2024

Clean, comfortable, relaxed and helpful friendly staff

Stayed in May 2024

Quite a few moths flying around in our room

We have stayed hear on many occasions, Great location, nice breakfast, friendly staff

Stayed in May 2024

Breakfast was amazing. Location was perfect. Rooms were very clean and the staff very friendly!

Stayed in May 2024

Staff very friendly and helpful, everything spotlessly clean, food excellent. Even the beautiful stray ginger cat was friendly and came and sat with us. What’s not to like? I asked for more tea bags and got them with a lovely note, such a personal touch. 😍

Stayed in May 2024

The room was a little cold, with very thin walls. we needed to keep the heating on during the whole night.

Beatiful room, with complimentary slippers, tea and coffee. It’s in a great location, close to heathrow and the city centre is easy to reach. Beatiful neighbourhood and great restaurants within walking distance. The staff is nice and helpful. The breakfast is to kill for, fancy brunch for great price, we loved it.

Stayed in May 2024

Everything. The staff were really friendly and couldn’t be more helpful

Stayed in May 2024

The room was (very) slightly worn out. However, one can also argue it's part of the charm.

The rooms are somewhat bigger than typical hotel rooms in London. Good balance between price and quality. Very good train connection to central London (Elizabeth line and district line, West Ealing station next door; Ealing Broadway, tube within walking distance). Good choice of fresh produce for breakfast.

Stayed in April 2024

Very welcoming, excellent staff. Also good breakfast.

Stayed in April 2024

nothing

Close to Elizabeth line, convenience to and from airport. Room is very stylish, good quality amenities. Breakfast is a la carte (egg dishes) with a small buffet for bread & juice. Very delicious!

Stayed in April 2024

Nothing

Fantastic hotel, friendly staff and fab location

Stayed in April 2024

Breakfast was fantastic - Room OK size for London. Fantastic pub and huge beer garden also.

Stayed in April 2024

No international beers in bar

Location .1 minutes walk to train station. Bar was really quaint and warm .rooms was perfect..staff great especially Yolanda on reception.. Definitely recommend this hotel for trip to London..

Stayed in April 2024

Slightly tired and a few spots of mold in the shower. However I would say it was clean. Nice selection of coffees in the room with coffee machine. Breakfast was good too

Very very helpful staff, nothing was too much trouble. Genuinely interested in providing good service.

Stayed in April 2024

Wonderful room in a lovely hotel for such a great price.

Stayed in April 2024

Parking is good unless they have a function on. We did get to park in a hotel spot out front that night.

Very close to the Elizabeth line (from Heathrow, or into central London. Free Parking tucked away at the back. Reasonable sized room and decent breakfast, with old hotel/pub charm.

Stayed in April 2024

The bed was a bit uncomfortable, but my husband stayed before in another room, which he said was very comfortable. It's not the best location for getting into London and back at night as the station closes. It also seems to be a stop that gets cancelled if the trains are running late. The next station is a 20-minute walk, but I believe there's a bus that goes that way, too.

The hotel, its staff, the breakfast, and the food in the bar are all fantastic 👌

Stayed in March 2024

Really liked the room, only thing to mention was could do with an update with curtains and windows

The room was stylish with the bath in the bedroom. Lots of extras eg toiletries and slippers. Once inside the door there were stairs downwards so the room was very quiet which is important in London and especially light sleepers. The bedroom was across a narrow hall on left and on right the bathroom so completely separate from room and also there was a small lounge opposite stairs. It was quiet in morning, couldn’t hear cleaning staff so that was great. Breakfad5 was cooked and/or buffet inc in room rate.

Stayed in April 2024

The room was dated but maintained. Unfortunately there were various historical stains, that were around the room, which could do with some modernisation.

Enjoyed the breakfast which had good options and came hot to the table. Variety of drinks (hot/cold), and buffet choice of sweets pastries. Cereals and fruit juices on tap. Fresh toast bread available.

Stayed in April 2024

We booked twin beds, and also requested an early check in. In fairness to the hotel our request was actioned and we had an early check in at no additional cost. Where they failed and it was only because they were trying to switch us to an earlier check in room. They forgot we needed twin beds and only provided a double. There was a compromise agreed to add a put me up bed but it was too low to be comfortable getting out of and nowhere as comfy as the double I offered my father in law.

Location and free parking, could drive direct from the end of the M40 in 15 minutes. Our party is not that mobile, great lift from the car park to reception and then to all floors with rooms. Great security if you don't have a room key cannot pass the reception floor. Breakfast is magnificent food and lots of it. Rooms nicely decorated and clean with selection of coffees and tea, biscuits and chocolates. Attitude of the young and vibrant staff, our country will go from strength to strength if these young people are typical of London youth. Great service from Helena, and promise of an upgrade for one thing the hotel got wrong. See above..

Stayed in April 2024

The only thing I would say is that the room could do with a set of draws to put some clothes in, but as we only stayed for two days this was not a big issue for us.

Room was nice and bed comfortable. The breakfast was 10/10 one of the best I have had in a hotel in a while. Food in the pub was also vert good, and I liked the touch of getting a slight discount in the bar on food and drink. It's very easy to get to from the station, and also not far to walk to ealing broadway.

Stayed in April 2024

Nothing, this will always be my go-to stay for London now!!

Second time staying at the property. So homely, perfect location near a tube station and amazing breakfast!!

Stayed in April 2024

The toilet floor has been leaking with a brown fluid althroughout our stay 😔 upon informing them the problem, they just placed a towel over it.

Value for money. Location very accessible, quiet, clean and breakfast is great!

Stayed in February 2024