Taif Road, Al Naseem District, 24245 Makkah, Saudi Arabia
#81 of 186 hotels in Makkah
Guests' ChoiceBased on 3230 hotel reviews
7.8Cleanliness
8.2
Comfort
8.3
Location
8.1
Facilities
8.0
Staff
8.1
Value for money
8.0
Free WiFi
7.2
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End of dialog contentReviewed: 6 June 2024
Fitria
IndonesiaNo iron & iron table the bus just one, so if we missed, have to wait for almost an hour
We love the breakfast, it was abundance.
Stayed in May 2024
Reviewed: 17 May 2024
Omar
Saudi ArabiaNone
The name
Stayed in May 2024
Reviewed: 11 May 2024
Ahmed
EgyptThe staff is helpful and the environment is peaceful. The room is clean and of a decent size.
Stayed in May 2024
Reviewed: 7 May 2024
Mohd
Saudi ArabiaParking but is understandable because i am stay during the Holy Month of Ramadan and full of people want to perform Umrah.
Hotel room is very nice and clean. Bus service from hotel to Al-Haram are comfortable with the timetable given
Stayed in March 2024
Reviewed: 6 May 2024
Ismaiel
KuwaitThe buffet was limited
Close to the mosque
Stayed in April 2024
Reviewed: 3 May 2024
Sadiqh
United Arab Emirateseverything ferfect
good
Stayed in April 2024
Reviewed: 1 May 2024
Hassam
Saudi ArabiaNeat, clean and parking available.
Stayed in April 2024
Reviewed: 28 April 2024
Mahmoud
Saudi Arabiaeverything was ok
No breakfast and the location is perfect
Stayed in March 2024
Reviewed: 26 April 2024
Gulam
IndiaNeed more staffs for room service, they are good but they take almost an hour to respond
NearBy masjid and the location very lively
Stayed in March 2024
Reviewed: 25 April 2024
Jowel
United KingdomRoom was a bit small for 3 people sharing. Also had to ask for towels all the time. 2 towels between 3 people doesn’t go well.. bathroom is really small.
It’s a lovely hotel.. clean, tidy. Friendly staff. A big masjid in the complex. Good shuttle service..
Stayed in April 2024
Reviewed: 23 April 2024
Nizam
United KingdomGood location. Very clean. Very good breakfast. Shuttle bus to the Haram every hour. Only five minutes walk to King Abdul Aziz Gate. Very ideal.
Stayed in April 2024
Reviewed: 21 April 2024
Gamout
Saudi ArabiaLocation is far Bus is not new
Stayed in April 2024
Reviewed: 18 April 2024
Hamza
Saudi ArabiaSome furniture seemed old example: bath tub .
Location, cleanliness, facilities nearby .
Stayed in April 2024
Reviewed: 13 April 2024
Mohamed
United Arab EmiratesThe gym IS not clean, and kids are playing around WIFI IS WEEK
Location and surroundings
Stayed in April 2024
Reviewed: 13 April 2024
Muhammad
Saudi ArabiaElevated Room Rates
Great location in Hub of Al Rajhi Mosque
Stayed in March 2024
Reviewed: 12 April 2024
Moosa
South AfricaSome staff members attitude
Cleanliness . The professionalism of the manager Mr Salmaan
Stayed in April 2024
Reviewed: 12 April 2024
Mohammed
Saudi Arabia"While the hotel's location and room size were impressive, I must highlight some drawbacks. The service was extremely poor; I had difficulties getting a response for room service. Additionally, encountering cockroaches was unsettling and pointed to a lack of cleanliness, which is not acceptable for a supposed four-star hotel. Management needs to take severe action to address these issues promptly."
"I recently stayed at this hotel and overall had a pleasant experience. The location is excellent, offering peace and quiet away from the hustle and bustle, although it's a bit far from the Haram. The room size was impressive, providing ample space to relax and unwind. If you're looking for a peaceful retreat with spacious accommodations, this hotel is worth considering.
Stayed in April 2024
Reviewed: 11 April 2024
Chunyu
CanadaThe staff are very passionate to their clients, considering, help for
Stayed in April 2024
Reviewed: 11 April 2024
Fahad
MozambiqueThe housekeep job was not upto mark infact got dissapointed we stayed for 7 nights not a single day the vaccumed the room or remove the dust from tables, they just used to come make the bed change the towels and finish.
The location was good the facilities around the location, big mosque, super market, cafes. The hotel was clean and well managed.
Stayed in April 2024
Reviewed: 10 April 2024
Mohamed
United KingdomVery good services and shuttle service to Haram
Stayed in April 2024
Reviewed: 10 April 2024
Naoil
MoroccoThere should more buses
Nice hotel only they have to add more buses due to the peak time
Stayed in April 2024
Reviewed: 8 April 2024
Abdulsalam
Kuwaittoilet is very small
excellent place, and nearby facilities
Stayed in April 2024
Reviewed: 8 April 2024
Mohamed
Australiaalthough it says clearly there is wifi in the room, but it's pretty much does not work at all. Very disappointing - when we asked staff they said to sit in the lobby . for a place this big, this should be fixed. made it very hard since I didnot want to buy a new mobile sim for a short stay.
Location was far from Haram but buses were reliable and great. Clean rooms and comfy beds
Stayed in April 2024
Reviewed: 7 April 2024
Alam
United KingdomPrice could have been slightly lower but it was okay.
It was a nice hotel and if yiu need to park your car it's a good location as getting next to the haram with a car is almost impossible especially during busy seasons. Hotel was nice and clean with very helpful staff.
Stayed in March 2024
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