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Reviews of Al Hamra Residence 4 stars

Al Jazeera, Al Hamra Village , Ras al Khaimah, United Arab Emirates

#86 of 147 hotels in Ras al Khaimah

Guests' Choice

Review score

Based on 907 hotel reviews

7.6

Score breakdown

  • Cleanliness

    7.9

  • Comfort

    8.1

  • Location

    8.7

  • Facilities

    7.7

  • Staff

    8.3

  • Value for money

    7.5

  • Free WiFi

    7.5

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Showing 1 – 25

  • Reviewed: 10 June 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Studio
    • Stayed 1 night
    • Submitted via mobile

    It is good value for the hotel. I would like to point out two things which I loved first is the beach, it is clean and the water is amazing. And the staff, very friendly and we would like to especially thank Omar at the reception for giving us amazing service!

    Stayed in June 2024

  • Reviewed: 27 May 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Deluxe King Room
    • Stayed 1 night
    • Submitted via mobile

    The late response from stuff and the room furniture is too old

    The room space and the location and view

    Stayed in May 2024

  • Reviewed: 24 May 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 1 night
    • Submitted via mobile

    Ac was not cooling at all and breakfast there was no basic food even hashbrown

    Clean Good atmosphere, Location was really nice also front office staff upgrade our room appreciate that.

    Stayed in May 2024

  • Reviewed: 20 May 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Deluxe Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Aircon in the room was not very cool and could not access the channels on the TV.

    The different facilities

    Stayed in May 2024

  • Reviewed: 10 May 2024

    9.0
    Room, Location, Beach, ambiance, staff, everything was perfect. We will definitely come back and will be highly recommen
    • Leisure trip
    • Couple
    • One-Bedroom Suite
    • Stayed 2 nights
    • Submitted via mobile

    Room, Location, Beach, ambiance, staff, everything was perfect. We will definitely come back and will be highly recommended.

    Stayed in April 2024

  • Reviewed: 9 May 2024

    8.0
    Good value for money, nice and cozy place , good for families with kids of all ages , pet friendly. The hotel staff was
    • Leisure trip
    • Family with young children
    • One-Bedroom Suite
    • Stayed 1 night
    • Submitted via mobile

    the breakfast needs improvement, more umbrellas on the beach side , the rooms are nice and clean but can use a bit of upgrade

    well located, nice building and facilities, beach is good , food is not bad specially on the White Beach Bar also the music and atmosphere at this beach bar is very entertaining . Breakfast at the main restaurant can be improved , the staff is very professional and friendly, Mohsin at the reception was great help . Also a good point, it’s a pet friendly hotel

    Stayed in May 2024

  • Reviewed: 2 May 2024

    8.0
    Great Stay at Al Hamra....will be back soon!
    • Leisure trip
    • Solo traveller
    • Deluxe Twin Room
    • Stayed 1 night
    • Submitted via mobile

    N / A - had a wonderful stay!

    Wonderful resort and wonderful facilities

    Stayed in March 2024

  • Reviewed: 27 April 2024

    8.0
    Value for money
    • Leisure trip
    • Group
    • Deluxe Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Buffet foods can improve

    Rooms are big! Nice beach

    Stayed in March 2024

  • Reviewed: 22 April 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Two-Bedroom Suite
    • Stayed 1 night
    • Submitted via mobile

    The lights, the room was pretty dark

    I like the apartment big and spacious, The beach and the swimming pool And the staff were friendly and helpful

    Stayed in April 2024

  • Reviewed: 21 April 2024

    7.0
    Good stay for a short staycation with all facilites you need. Just if cleaned properly will be the best in RAK
    • Leisure trip
    • Family with young children
    • Deluxe King Room
    • Stayed 1 night
    • Submitted via mobile

    Cleanness is the only property of this Hotel, I don’t want to write alot of details but need to focus on cleaning the rooms properly

    Perfect Location, Room Size is Amazing, Two Swimming pools and beach access which is good, very friendly and helpful staff

    Stayed in April 2024

  • Reviewed: 18 April 2024

    9.0
    Superb
    • Leisure trip
    • Group
    • Deluxe King Room
    • Stayed 1 night

    there was no tissue boxes and drinking water inside room. there was no paste and brush inside bathroom

    location, beach, swimming pool, breakfast, lunch, dinner

    Stayed in April 2024

  • Reviewed: 15 April 2024

    7.0
    Housekeeping staff are not kept happy.
    • Leisure trip
    • Family with young children
    • Deluxe King Room
    • Stayed 1 night
    • Submitted via mobile

    Cleanliness factor was a surprise. Under the bed it was dirty, the TV cabinet had dust in the corners. Ideally, if cleanliness is maintained where the eye can see only then its not genuine cleaning. When there is dirt and food etc. under the bed then its an invitation for bugs and insects. We had buffet breakfast and buffet dinner. The dirt and food particles on the floor during dinner was noticed next day during the breakfast. If the housekeeping staff are not being encouraged, motivated and feeling upset then it shows in their cleanliness work. Speaks volume about the housekeeping teams leadership. There was no study desk in the room. There was no phone in the room to call reception or room service. The swimming pool ran out of large towels at around 12pm already and we were informed the large towels would come after 1 hour. Calling the room service or front desk is a major task as no one tends to pick the phone anytime of the day. Easily after numerous attempts of 15mins plus someone responds.

    Friendly and accomodating staff. Mohsin, May and Rowan were very accodomodating with our requests. Chef explained the themes they follow and were attending to any food related query we had.

    Stayed in April 2024

  • Reviewed: 14 April 2024

    7.0
    Beautiful place but the restaurant brings it down.
    • With a pet
    • Leisure trip
    • Family with young children
    • Deluxe King Room
    • Stayed 2 nights

    The all day dinning restaurant and its food. We stayed two night and only ate once there as the food was of very poor quality. Unfortunately i would say this was the worst place in the UAE for food. I felt sorry for those who were there on al inclusive holiday packages. When we asked to speak to the manager, there was none available.

    I liked the room and definitely the outdoor facilities such as pool, beach and grass area which were very well kept, clean and spacious.

    Stayed in April 2024

  • Reviewed: 13 April 2024

    9.0
    Hotel stay and staff was good for family staycation. But the breakfast was not good and not upto the level
    • Leisure trip
    • Family with young children
    • One-Bedroom Suite
    • Stayed 1 night
    • Submitted via mobile

    The breakfast was not good and only very limited food items. They have to include variety items as we expected the minimum standard in the food choice.

    The property was nice to say with family and easy access to beach is the highlight

    Stayed in April 2024

  • Reviewed: 10 April 2024

    7.0
    It was ok, but could have been better
    • Leisure trip
    • Family with young children
    • Deluxe King Room
    • Stayed 2 nights
    • Submitted via mobile

    The swimming pools were not clean, walls were covered with mould and could even seen it floating in the water. Food has poor quality and very greasy, there are not many mains options, coffee and juices were bad.

    It has a great location with good facilities and very friendly staff.

    Stayed in April 2024

  • Reviewed: 9 April 2024

    9.0
    Very nice
    • Leisure trip
    • Solo traveller
    • One-Bedroom Suite
    • Stayed 2 nights
    • Submitted via mobile

    Food in the restaurant

    I forgot a pillow in the room and called them the same day. Mr Zahid - loss and prevention supervisor, called me back in one hour and informed me that it is found safely. I was happy because it is orthopedic pillow and is very important to me. Thank you Mr. Zahid and all staff for the efficient and professional work.

    Stayed in April 2024

  • Reviewed: 8 April 2024

    8.0
    Had a good stay
    • Leisure trip
    • Family with young children
    • Two-Bedroom Suite
    • Stayed 2 nights
    • Submitted via mobile

    Breakfast choices could be better The fruit choices were good though

    Spacious rooms

    Stayed in April 2024

  • Reviewed: 7 April 2024

    7.0
    The hotel management should pay more attention to the hotel and eat in the hotel restaurant.
    • With a pet
    • Leisure trip
    • Family with young children
    • Two-Bedroom Suite
    • Stayed 2 nights

    Restaurant. The breakfasts absolutely do not correspond to the declared 4 stars of this hotel. After breakfast there was no desire to visit this restaurant again.

    Everything is good, but with a slight touch of negligence.

    Stayed in April 2024

  • Reviewed: 7 April 2024

    8.0
    In General good
    • Leisure trip
    • Family with young children
    • One-Bedroom Suite
    • Stayed 3 nights
    • Submitted via mobile

    The food was not very good, however they tried to have chicken, beef & fish in every meal but they looked boring and repeated by ingredients they just add some ingredients for next course, salads and desserts are the same issue

    Good staffs, cleanliness

    Stayed in April 2024

  • Reviewed: 5 April 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Deluxe Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Breakfast

    Location, beach, and swimming pools.

    Stayed in April 2024

  • Reviewed: 1 April 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Deluxe Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Choice of: food breakfast

    Location, staff

    Stayed in March 2024

  • Reviewed: 29 March 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Two-Bedroom Suite
    • Stayed 1 night
    • Submitted via mobile

    Food service was quite poor providing below adequate food that weren't upto par with expectations.

    Rooms were clean and staff were kind.

    Stayed in March 2024

  • Reviewed: 28 March 2024

    9.0
    Enjoyed the stay, very comfortable and convenient overall.
    • Leisure trip
    • Group
    • Two-Bedroom Suite
    • Stayed 2 nights

    Charges for tennis court and pet boarding.

    Spacious room, swimming pool and beach, very relaxing sea view.

    Stayed in March 2024

  • Reviewed: 27 March 2024

    9.0
    amazing stay with family visiting UAE
    • With a pet
    • Leisure trip
    • Family with young children
    • Deluxe Twin Room
    • Stayed 1 night

    no view, its like hlaf closed balcony

    Staffs are very accommodating, thanks to Jhen when she managed to get us pet friendly room and free upgrade. the allocated pet friendly room was only the ground but its a closed balcony.

    Stayed in March 2024

Showing 1 – 25

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