Hugo-Eckener-Ring 15, Airport / Terminal 1, 60549 Frankfurt/Main, Germany
#106 of 241 hotels in Frankfurt/Main
Guests' ChoiceBased on 513 hotel reviews
8.0Cleanliness
8.7
Comfort
8.6
Location
9.3
Facilities
8.3
Staff
8.8
Value for money
7.3
Free WiFi
8.1
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End of dialog contentReviewed: 1 June 2024
Siewwei
SingaporeSuper busy hotel, queue to check in, queue to eat, room services for club sandwich takes more than 1 hr.
Walking distance to the Airport Terminal 1. Go down 2 escalators and cross the underpass to the Terminal 1.
Stayed in May 2024
Reviewed: 1 June 2024
Arvuth
ThailandNo
Location
Stayed in May 2024
Reviewed: 31 May 2024
Jason
BahrainConsidering it is primarily a transit hotel, it would be beneficial to guests if the breakfast was served earlier.
Location to Frankfurt Airport.
Stayed in May 2024
Reviewed: 31 May 2024
Joanne
New ZealandLocation
Stayed in May 2024
Reviewed: 31 May 2024
Phil
AustraliaSlowness of restaurant staff
Location
Stayed in May 2024
Reviewed: 31 May 2024
Jochen
Germany.
.
Stayed in May 2024
Reviewed: 30 May 2024
Sunil
IndiaBare
Location 2 min walk from airport
Stayed in May 2024
Reviewed: 29 May 2024
Jill
CanadaNothing
Excellent breakfast and location
Stayed in May 2024
Reviewed: 29 May 2024
Giovanni
ItalyWi-Fi not for free. Breakfast starts at 6.30...definitely too late. If I go in a hotel like this it's because I have a flight in the early morning!
Position is very convenient. High comfort.
Stayed in May 2024
Reviewed: 29 May 2024
Pauline
SingaporeThe room is quite dark - more lights would be better
Location as its near the airport.
Stayed in May 2024
Reviewed: 29 May 2024
Nicholas
AustraliaThe room was too far from the only elevators. For such a big hotel I thought there would be elevators in each wing.
Everything
Stayed in May 2024
Reviewed: 28 May 2024
Ronald
GuatemalaNothing
Everything
Stayed in May 2024
Reviewed: 28 May 2024
Roger
CanadaWarm water for my morning shower.
Close to the airport.
Stayed in May 2024
Reviewed: 28 May 2024
Olya
UkraineI liked my room, it was very clean and had everything I needed to stay for one night. Also I enjoyed the breakfast, a lot of option to choose from and very tasty.
Stayed in April 2024
Reviewed: 27 May 2024
Tbs73
United StatesThe room was very comfortable and sound-proof.
Stayed in May 2024
Reviewed: 26 May 2024
Cathy
New ZealandThe rooms were not fancy but were clean and had tea/coffee. It didn't really feel like a Sheraton (no mini bar etc, not very special). We didn't have the breakfast as it was very expensive. You can actually either go to the bar to get coffee/pastries, or a 1 minute walk into the walkway to the terminal there is a much better value pastry and coffee counter.
a very conveniently located hotel for short stays in Frankfurt when arriving and leaving by plane. The rooms are fine, not fancy, but the beds are very comfortable and the Sheraton has information for those who need to get into Frankfurt city. Also on site restaurants and all hotel facilities. Thanks to the Sheraton for the emailed instructions on finding the hotel from terminal 1 as otherwise it may have been rather difficult.
Stayed in May 2024
Reviewed: 25 May 2024
Julia
New ZealandNothing
Handy to airport. Nice selection of drinks and snacks for early checkout.
Stayed in May 2024
Reviewed: 24 May 2024
Stephen
United StatesWasn't able to get on wifi even though I'm a Marriott Convoy member. Had to have man at front desk log me in. He was very quick at it and it was fine, but it's a hassle that I had to go to the desk to ask. It would also be nice if such a modern hotel in an airport would have USB charging ports in the room.
Room was large, clean, and comfortable.
Stayed in May 2024
Reviewed: 24 May 2024
Paul
United KingdomIt is really not very well sign posted how to get to the hotel from arrivals in the airport. The Sheraton reception desk is not easy to find when entering the hotel.
Stayed in May 2024
Reviewed: 23 May 2024
Michael
IsraelBathroom is not comfortable. The bath is slippery. The side cover with glass is a bad ides because it covers only half of the bath width and water is flowing outside any way. The simple curtain is much better and safety.
Stayed in April 2024
Reviewed: 23 May 2024
Steve
United StatesI tried to get my Bonvoy number put in system so I could get credit for the stay but staff could not accomplish task. Therefor, my stay was not counted and added to my account.
Location and clean
Stayed in May 2024
Reviewed: 22 May 2024
David
United StatesReally hard to get to terrible signage in the airport combined with construction chaos.
Stayed in May 2024
Reviewed: 22 May 2024
Lai
CanadaHotel entrance in the parking lot
Location
Stayed in May 2024
Reviewed: 22 May 2024
Bernardo
MexicoThey charged us very weird at the bar for a drink with an extra tonic water that was supposed to be part of the drink.
Very clean, great location, good food.
Stayed in May 2024
Houston, USA
Anacapri, Italy
Melbourne, Australia
Saltillo, Mexico
Bourg-Saint-Pierre, Switzerland
Seoul, South Korea
Dhulikhel, Nepal
Runaway Bay, Jamaica
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