the staff

Stayed in August 2023

The room service menu needs more options, we had the duck and it wasn’t good and therefore didn’t eat at the hotel for the rest of our stay. The roads leading to the hotel are very chaotic so many a little bit more signs or light.

The shuttle service was very helpful! The location so great but the local taxis can get lost trying to find it so having the hotel shuttle helped a lot! The staff were super responsive via WhatsApp and in person! 10/10 for customer service

Stayed in July 2023

It was a little out of the way to walk anywhere so you had to get transport organised or you could hire motorbike in town.

Lovely reception and staff, very welcoming, beautiful bed/linen and bathroom, very modern and accommodating.

Stayed in May 2023

the location is a bit far away from anything, they do offer a free 5km shuttle but it only runs till 6pm. if you’re keen on a motorbike it’s fine, if not just use the apps to get rides.

Great property with lovely grounds, nice individual pools and good food. loved being away from the hustle a bustle of Bali and the staff were all really lovely.

Stayed in November 2022

food not so tasty, problem with hot water

bedrooms were so comfy, the view is nice

Stayed in September 2022

nothing

Fantastic property

Stayed in September 2022

location is a bit odd not convenient. but if you looking for quiet place to stay here is a good option.

amazing staff crew, always there to help, breakfast is good. they have a shuttle to the main areas for free.

Stayed in August 2022

If you want a stay where you just chill out at the pool all day, it's perfect. However the location is not very good, it's quite far from most things.

The villas are really nice and the food was great. The staff were very helpful.

Stayed in July 2022

breakfast was not great

everything, place was stunning and the views are awesome

Stayed in May 2022

breakfast standard, and a bit far from crowd

the modern room and sunrise

Stayed in January 2022

Nil

The staff were fabulous and couldn’t do enough for you. The room appointments were excellent. Also a lovely restaurant very good food.

Stayed in May 2024

We were attending a wedding at a nearby resort, so this place suited our needs perfectly for 3 nights. It is a little far to walk to anything but the Prasana staff do provide complimentary transport within a 5km radius, Which is great! If you’re looking for a very quiet holiday then this is the place for you!

Very spacious, clean, villa with a comfortable bed. Very private pool to ourselves. The Restaurant onsite was lovely, with great food and lovely staff. You could opt for room service also. We were up high so we had a nice view. Staff were so obliging!

Stayed in May 2024

The main road entering the resort is very bumpy - may not be suitable for elderly or pregnant woman. The google map setting was something wrong as well, our driver ended up using a back road and we can't even drive all the way to the resort on our arrival.

Friendly staffs! Breakfast selections are generous and it's so yummy! Great complimentary service too like a free 30 mins massage & laundry service. LOVE the free shuttle as well! Saved us alot of money travelling around during day time!

Stayed in May 2024

The people and food were amazing g

Stayed in May 2024

Everything was perfect. Nice fe

Stayed in February 2024

Nothing

The staff was really nice and helpful. And the villa with the swimming was clean and beautiful.

Stayed in February 2024

The breakfast was amazing! A la carte service, Made to order. Very fresh and they can prepare vegetarian option. They have selection of coffee beans to offer. All The staff were super friendly and they go miles to make your stay memorable! The villa is very spacious, super comfortable bed, and the sunrise view every morning is just breathtaking! They have morning yoga class and guided bicycle tour for free!

Stayed in September 2023

Beautiful place, very clean. It was perfect stay. Breakfast and all meals was delicious. Having a private driver was great option. Hotel staff was very helpful and nice. Service is on such a high level. I highly recommend this place!! I hope I will have an opportunity to come back there again.

Stayed in September 2023

This villa is THE BEST STAY i have ever had anywhere. I have never been so well taken care of. Kadek made sure that my meals were always delicious (still dreaming of the chocolate dessert) and kudos to the concierge team made sure my stay was always exciting. I will never forget the sunset boat ride with champagne. It was beautiful! I'm coming back to Prasana again!

Stayed in September 2023

NA

So beautiful, very clean and had everything you needed

Stayed in September 2023

Nothing everything was great.

The best pool villa we stayed in Bali. The staff were fantastic ensuring we were happy, they went above and beyond. My partner organised a birthday surprise for me in the room when I arrived and it was we perfect. The breakfast was also the best breakfast I had in Bali! The location may deter some but the free shuttle service ensured we could get to wherever we needed to be. They also offer scooters for hire at the hotel. We used the spa whilst we were there and it was amazing! I would recommend this property to anyone.

Stayed in August 2023

All was perfect

Room, room services, floating breakfast, food, massage

Stayed in July 2023

The breakfast was amazing. Super friendly & helpful staff. Very relaxing ambiance. Free shuttle service and sunrise yoga.

Stayed in June 2023

The most unforgettable stay! The staff were amazing, friendly and helpful. Even the breakfast was exceptional! They took us to the nearby places for free by shuttle service. This places is great for family stay or couple! Will come back for sure!

Stayed in June 2023