Kurniki 4, Old Town, 31-156 Kraków, Poland
#1751 of 2,970 Holiday rentals in Kraków
Guests' ChoiceBased on 1978 hotel reviews
8.3Cleanliness
8.6
Comfort
8.2
Location
9.7
Facilities
8.1
Staff
9.0
Value for money
8.6
Free WiFi
8.9
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 10 June 2024
Rafael
Hungaryclean bedroom, comfortable beds and excellent location. also very good breakfast so overall it delivers excellent cost x benefits.
Stayed in March 2024
Reviewed: 10 June 2024
Veronika
UkraineVery small room and bathroom. If you’re big person, it will be uncomfortable. A little bit noisy
The location is great: safety district, very close train station, big mall and downtown
Stayed in June 2024
Reviewed: 6 June 2024
Olena
United Arab EmiratesNo elevator is the biggest downfall.
Location is perfect. Price is amazing. Hotel is clean and provides what it needs to stay a couple of nights for a very good value of money.
Stayed in June 2024
Reviewed: 6 June 2024
Elenita18
ItalyJust one issue: the curtains didn't cover the whole window so there was too much light early in the morning
Good location, really close to the Train Station and Old Town. Breakfast was good.
Stayed in May 2024
Reviewed: 5 June 2024
Darius
FinlandVery noisy street
Clean, comfortable, nearby the city center, friendly staff
Stayed in May 2024
Reviewed: 4 June 2024
Dante
CroatiaVery old building, in front of apartment awful smell, but luckily inside wasn't that smell, renovated but poor quality of facility...
Great location
Stayed in May 2024
Reviewed: 3 June 2024
Olga
UkraineThe room was more or less ok, but the hallway and corridors looked more like dorm. Bad thing was noise isolation.. we could hear every word our neighbor was speaking..
If you need to stay close to the Krakow train station, it's just 5 min walk away. Breakfast in a cafe was good and they have quite a few options. All in all, if you look for smth inexpensive, close to the train station and for one night, it's good!
Stayed in May 2024
Reviewed: 1 June 2024
Ali
TurkeyThere is no elevator. The second floor is really hot; there is no AC.
Breakfast was good. People were helpful.
Stayed in June 2024
Reviewed: 1 June 2024
Lynley
New ZealandNothing
The hotel was very close to the old town and the railway station. The room was clean and quiet.
Stayed in May 2024
Reviewed: 31 May 2024
Катерина
UkraineVery friendly staff, perfect location, just 3-5 min walk from the train station. You can purchase breakfast on the spot. The room was not so big, but very comfortable. There is also a tea set. I enjoyed my stay very much.
Stayed in April 2024
Reviewed: 31 May 2024
Jos
NetherlandsThe room (Q2) is spaceous and at the quiet back of the facility. Very close to railway station and old citycenter
Stayed in May 2024
Reviewed: 28 May 2024
Fausto
PortugalThe windows should have better shades. Room was very bright from sunrise...
Location is amazing Breakfast was very good
Stayed in May 2024
Reviewed: 28 May 2024
Darya
PolandDusty
Location
Stayed in May 2024
Reviewed: 26 May 2024
Ilze
LatviaPerfect location for train traveling
Stayed in May 2024
Reviewed: 24 May 2024
Olena
SwitzerlandSimple, but clean hotel very close to train station.
Stayed in May 2024
Reviewed: 24 May 2024
Angela
United StatesThe beds were tiny and softer than we’d prefer. The curtains didn’t block out the sunlight at all. We stayed there in mid-May and the sunrise was early so it’s hard to sleep past 5am. Fortunately our schedule was rather flexible so we adjusted our bedtime to work around that.
The location is excellent. It’s close to everything (train, groceries, bakeries, laundromat, restaurants, etc). The price we had was very reasonable.
Stayed in May 2024
Reviewed: 23 May 2024
Драганова
BulgariaEverything was great except for the size of the room that was quite small for two people.
The location is great. Very close to city centre, the Krakow Main Station and a big shopping center. Staff was friendly. The room was very clean.
Stayed in May 2024
Reviewed: 23 May 2024
Jen
United KingdomN/a
Great location nice and clean
Stayed in May 2024
Reviewed: 22 May 2024
Jolanta
PolandNo shower only bathtub.
Location, clean,good breakfast, nice crew
Stayed in May 2024
Reviewed: 19 May 2024
Theodoros
Greecetiny room There was a constant noise like ventilation from outside which certainly could be annoying at evening.
decent accommodation, tidy and clean room with friendly staff and nearby to central station and stare miasto. They stored temporarily our luggages beyond our check out until our departure from the city.
Stayed in May 2024
Reviewed: 16 May 2024
Saulius
LithuaniaLocation was really good
Stayed in May 2024
Reviewed: 15 May 2024
Stogia
GreeceThe location is perfect near the Main Train Station Cracow Glowny.
Stayed in May 2024
Reviewed: 15 May 2024
Paul
AustraliaBed linen is due for an update
Location (old town Rynok and train station that you can see from the entrance) value for money. 24 hour reception. Friendly staff with fluent, up to date English language skills
Stayed in May 2024
Reviewed: 14 May 2024
Francis
MaltaLack of lift
It was great value for money, close to department store, centre and rail and bus stations.
Stayed in April 2024
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content